Endpoint management is the foundation of a secure, well-run IT environment. When you are responsible for hundreds — or in my case 800+ — devices, consistency is everything. Here are seven practices I rely on with Microsoft Intune.
1. Standardise device enrolment
Use automatic enrolment (Autopilot / Azure AD join) so every new device lands in the right groups with the right policies from day one.
2. Enforce compliance policies
Require encryption, minimum OS versions, and a screen lock. Non-compliant devices should lose access to company resources via Conditional Access.
3. Deploy apps centrally
Package and deploy line-of-business apps through Intune so users never chase installers and IT controls versions.
4. Patch continuously
Automate update rings so patches roll out in waves — pilot first, then broad — reducing risk without leaving gaps.
5. Separate work and personal data
App protection policies keep corporate data contained on BYOD devices without managing the whole phone.
6. Monitor and report
Watch compliance and configuration dashboards weekly. Trends reveal problems before users report them.
7. Automate remediation
Use proactive remediation scripts to fix common issues automatically at scale.
Get these right and endpoint support stops being reactive firefighting and becomes a quiet, reliable background service.
